Who we are
Ryan McNamee trading as RM Enterprises, a sole trader, operates RME’s Agenthub at agents.rmehub.uk and is responsible for personal information processed by this service. Our business address is 3 Bonnymuir Crescent, Bonnybridge, FK4 1GD, United Kingdom. For privacy enquiries, email hello@rmehub.uk or use the contact form.
What we store when you create an account
Your email address and an optional display name, handled by our authentication provider, plus the account identifier we attach to the listings you submit. Depending on the sign-in option you choose, authentication uses an email link or an email address and password. Authentication credentials are handled by Supabase; do not send passwords through our contact form.
Contact, claims and payments
We store names, email addresses and messages sent through the contact form; ownership claims and verification records; and private campaign briefs. For paid plans we store Stripe customer and subscription identifiers, prices, billing periods and payment status. Stripe processes card details through its payment interface; our listing database does not store full card numbers. Listing details and submitted showcase assets are public when published.
What we store when you submit a listing
The content you type (name, summary, description, link, category, tags, showcase features and use cases), uploaded product images and demo links, the time of submission, and the email address on your account so we can contact you about the review.
Outbound click counts
When someone follows a link out of the directory, we record only: which listing was clicked, the date and time, whether the request looked automated, whether the listing was sponsored at that moment, and the hostname of the referring site. We do not store IP addresses, user agents, cookies or device identifiers in those outbound click records. Traffic we cannot confidently identify as human is counted as automated and is never reported to sponsors or listing owners as a human view.
Listing views and technical records
We also record listing impressions and profile views, including the listing, time, surface and automated-traffic classification. Hosting and security providers process technical request information to operate and protect the service.
Abuse prevention
To stop spam and flooding we store a salted one-way hash of the network address alongside the action taken (for example “submitted a listing”). These are pseudonymous security records, not a promise of anonymous data. Rate-limit records are eligible for cleanup after 24 hours; cleanup runs through the rate-limit database function.
Purposes and lawful bases
We process account, listing and billing information to provide requested services and administer contracts. We process enquiries and complaints to answer you and manage the service, relying on contractual necessity where applicable or our legitimate interest in resolving enquiries. Security records and aggregate usage events support our legitimate interests in preventing abuse and understanding service use. Records required for tax or accounting are processed to meet legal obligations. Information needed for account or billing services must be supplied for us to provide those services.
What we do not do
We do not run advertising trackers, we do not sell personal data, we do not build behavioural profiles, and we do not use analytics tooling that follows you across sites.
Your choices
You can manage your own listings in the dashboard and contact us to request access, correction, erasure, restriction or portability of personal information where those rights apply. Some records may need to be retained for legal obligations or disputes. You have the right to object to processing based on legitimate interests. Send privacy requests to hello@rmehub.uk. You can also complain to the Information Commissioner’s Office.
Retention
Account and listing records are retained while needed to operate the account or publish the listing. Contact and claim records are retained to resolve enquiries, establish ownership and handle related disputes. Billing records may be retained for accounting and legal obligations. Contact messages and aggregate listing/click events currently have no scheduled automatic deletion; contact us to request a review or erasure of personal information. Backup copies may persist until the provider’s backup cycle replaces them. We are reviewing retention limits and will update this notice when those controls are implemented.
Data location and processors
Supabase provides our database and authentication, Railway hosts the deployed service, Lovable supports the connected application and database environment, and Stripe handles billing. Configured email delivery providers process transactional messages. These providers may process information outside the UK. We do not claim UK-only storage; contact us for information about the applicable provider arrangements and transfer safeguards.
Cookies and local storage
Sign-in requires browser storage for authentication sessions. Billing interfaces may use storage needed to provide secure payments and prevent fraud. Our directory event reporting does not require an advertising tracking cookie. This notice does not assert that every third-party service is cookie-free. Any future optional marketing tracking will require a separate assessment and consent where applicable.
Last updated: 10 October 2026.